BARONCOURT protects and respects your data and privacy. This Privacy Notice will inform you as to how we look after your personal data when you visit our site, when you contact us, or, work with us. This Notice will also notify you about your privacy rights.

This Privacy Notice covers the specific areas set out below.

1. IMPORTANT INFORMATION
2. WHAT DATA DO WE COLLECT AND HOW DO WE USE IT
3. PURPOSES AND CHANGE OF PURPOSE
4. DISCLOSURES AND SHARING OF YOUR PERSONAL DATA
5. INTERNATIONAL TRANSFERS
6. DATA SECURITY
7. DATA RETENTION
8. YOUR DATA PROTECTION RIGHTS

1. IMPORTANT INFORMATION

Purpose of this Privacy Notice:
This Privacy Notice aims to inform you on how BARONCOURT collects and processes any personal data through the usage of our website, which also includes any data we collect if you contact BARONCOURT in respect of our services.

Our website and services do not knowingly collect personal data about children. Our website is not intended for use by children.

BARONCOURT uses UK GDPR and PECR as the guidance for our Privacy Policy (internal) and Privacy Notice (external) which both form part of our Data Privacy Framework.

Controller & DPO:
BARONCOURT is the data controller and we are responsible for your personal data in relation to this Notice. We may collectively refer to BARONCOURT as “we”, “us” or “our” in this Notice.

We have appointed a Data Protection Officer (DPO) responsible for overseeing questions in relation to this Privacy Notice. If you have any questions about this Privacy Notice, including any requests to exercise your legal rights, please contact the DPO using the details set out below.

Contact Details:
Company name: BARONCOURT
Name of DPO: Rich Sears
Email address: dpo@baroncourt.co
Postal address: 4 Thomas Way, Stapleton, Bristol, BS16 1WT

Regulatory Authority Registration
We are registered with the ICO in the UK, reference number ZB345592.

Making A Complaint
We would always appreciate the opportunity to deal with any concerns that you have with regard to data privacy, but you are within your rights to make a complaint directly at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.
Their contact details are:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

Changes to this Privacy Notice and your own personal details:
If at any time we update this Notice, we will inform you via email (if we hold such details) and advise that you regularly review this Notice when you visit our website.

If we do hold any personal data about you, it is important that you keep us up to date if there are any changes, so we ensure that the data is accurate and current.

2. WHAT DATA DO WE COLLECT AND HOW DO WE USE IT

Cookies
We do not store any cookies when you visit our website.

Contacting and communicating with us:
When you contact us (either through our site, via email or by phone) we will store and use this data to provide you with communications to fulfil your query or request, or, if you are a client, regular communications will be part of a contract on a daily, weekly or monthly basis.

Legitimate Interests:
This processing is necessary to provide you with the information to fulfil your request about our services or for the delivery and performance of any Contract.

3. PURPOSES AND CHANGE OF PURPOSE

We will only ever use your data for the purposes described in Section 2 unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose, or:

where national, federal, state or city regulations are of a higher requirement than UK GDPR; or
where national, federal, state or city regulations require a separate control or processing of personal data not covered in UK GDPR guidelines.

If we wish to process your personal data for an unrelated purpose not detailed in Section 2, we will request your explicit consent on the reason why we wish to perform this processing and the legal basis for that processing.

We do not collect or store any Special Category personal data (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

4. DISCLOSURES AND SHARING OF YOUR PERSONAL DATA

We do not share or disclose your data to any third parties.

We may disclose your personal data without your knowledge or consent when required to do so by an Order in law, for example, disclosure to an authority such as the police.

5. INTERNATIONAL TRANSFERS

We do not use system providers outside of the UK to store any personal data.

6. DATA SECURITY

When using our website, your connection will be via the HTTPS protocol which means any information you provide via our website will be encrypted during transit.

We have formulated and operate strict security measures to prevent any personal data from being lost, used or accessed in an unauthorised way.

Only BARONCOURT employees who are trained and sign a copy of our Privacy Policy are permitted to access or process any personal data in-line with the reasons for processing.

We have strict procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so if such a breach would ever occur.

7. DATA RETENTION

We will only retain your personal data for as long as is lawfully necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Once any personal data has served its purpose the data is securely destroyed or anonymised. Any anonymised data will be used for statistical purposes only.

8. YOUR DATA PROTECTION RIGHTS

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights, however, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

If you make a request, we have one month to respond to you.